WFM Answering Service CSR Job at Emerald Coast Answerphone, Lynn Haven, FL

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  • Emerald Coast Answerphone
  • Lynn Haven, FL

Job Description

Job Description

Job Description

No Selling- simply AMAZING SERVICE! Our answering service has an open role as a client service representative. This role can be WFH or in our office in Lynn Haven, FL. We are looking for  long-term Team members.

Must reside in TX, FL, MS, NC, WV, GA, OH, AL, TN

The right candidate needs to deliver excellent Customer Service WITH A SMILING PROFESSIONAL TONE on behalf of various medical, commercial, and funeral businesses by answering incoming phone calls and taking accurate messages. Task-driven and organized, you must have great typing, spelling, and active listening skills. You should possess the service mindset to help guide a variety of personalities of callers through the best way we can help them with their needs and deliver the messages in a pleasant, timely manner.

Qualifications

CSRs should be  excellent spellers, strong at typing, enjoy speaking to a variety of people, and be dependable .

Remote agents do provide their equipment which includes:

  • Intel i5 or i7 processor or AMD Ryzen 5000 class with at least 4 cores 
  • Windows Pro 10 or 11. (Windows Home computers are not acceptable)
  • 16 GB RAM or greater 
  • High-speed Internet with an Ethernet connection of at least 100mb download 
  • Solid State drive, external keyboard, and USB headphones.

Must reside in TX, FL, MS, NC, WV, GA, OH, AL, TN

Weekend shift required- either Saturday or Sunday
Weekdays vary

Job Tags

Remote job, Shift work, Weekend work, Sunday, Saturday, Weekday work,

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