Sr. Telecommunications & Network Engineer Job at ConsultNet, Carrollton, TX

RGtmYkN6YTdwMlYzdE1nMFZVMlBSMWhqdUE9PQ==
  • ConsultNet
  • Carrollton, TX

Job Description

Sr. Telecommunications & Network Engineer
Carrollton, TX 100% onsite
Direct Hire
$130,000 To 145,000/ year

The Telephony and Network Infrastructure Specialist, will be responsible for a wide range of duties including the configuration, management, and maintenance of telephony communication systems and network infrastructure. This role also involves monitoring, troubleshooting, and documentation, as well as collaborating with various departments and vendors.

Key Responsibilities:

  • Configuration & Management: Responsible for configuring, managing, and maintaining telephony and network systems, including routers, switches, firewalls, and telecommunication equipment.
  • Monitoring & Maintenance: Monitor the systems to ensure they are functioning optimally and carry out regular maintenance, including backups and system updates.
  • Troubleshooting: Diagnose and resolve issues related to telephony and network systems.
  • Documentation: Develop and maintain comprehensive documentation for all communication systems, including disaster recovery plans.
  • Collaboration & Vendor Management: Work closely with vendors to implement solutions and ensure that systems are aligned with business needs.
  • Support & Training: Provide off-hours support, train staff, and serve as a point of contact for issues related to phone systems in the contact center.

Requirements:

  • Experience: 5+ years in Network & Telephony systems, with specific experience in Cisco, Genesys Telecommunications, and Mitel phone systems, as well as contact center environments.
  • Technical Skills: Experience with VoIP technologies and internal telephone support, especially in configuring and maintaining call queues, call flows, and reporting in a contact center.
  • Soft Skills: Excellent verbal and written communication skills, ability to collaborate in a fast-paced environment, and experience in training staff.

Bonus Skills:

  • Education: A Bachelor's degree in technology is preferred but not required.
  • Certifications: Genesys Cloud CX certifications (Admin, Agent, Architect), Cisco certifications (CCNP, CCIE).
  • Experience with Genesys Cloud

This role is critical in ensuring that the company's telephony and network infrastructure operates smoothly, and it requires a candidate with a strong technical background and the ability to work under pressure.


Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.


Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.




Job Tags

Contract work,

Similar Jobs

Haven Behavioral Healthcare

RN Night Shift 7500 Hiring Bonus Job at Haven Behavioral Healthcare

 ...Job Description $7500 Hiring Bonus and Relocation Assistance Available Offering Hope, Health and Healing Haven Behavioral Hospital of Albuquerque is seeking caring and compassionate Registered Nurses to join our team of devoted healthcare professionals. Our... 

Solvaire Technologies

Oil & Gas Title Attorney Job at Solvaire Technologies

 ...Description Job Description Looking for experienced oil & gas title attorneys with at least three years experience drafting...  ...opinions used primarily by oil and gas exploration & drilling companies in the tri-state region (PA, WV & OH). The work will be done remotely... 

RTA US

Support Agent Job at RTA US

 ...Russell Tobin's client is hiring a Customer Support Agent in Portland, OR Employment Type: Contract Location: Remote (local candidates) Portland, OR 97214 Pay...  ...Answers high-volume incoming support calls, chats, emails, and online cases; and routing calls to... 

DARCARS Automotive Group

Full Time Receptionist Job at DARCARS Automotive Group

 ...you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the showroom and directs them to the appropriate party in accordance with dealership policies... 

ARS-Rescue Rooter

In-Store Sales Lead Generator Job at ARS-Rescue Rooter

 ...the pros at ARS-Rescue Rooter : Responsibilities RETAIL SALES ASSOCIATE/IN-STORE PROMOTER We Offer: ~$20/hr +...  ...Realize your full potential in this unique sales-support role, generating appointments within the walls of our national, big-box home-improvement...