Job Description

Job Description

Job Description

Joe Rae Cafe (Grub Durham) is looking for a Shift Supervisor to oversee all restaurant operations, including welcoming and serving customers.

Shift Supervisor responsibilities include delegating tasks to restaurant staff, addressing diners’ questions and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d love to meet you!

Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.

As a Shift Supervisor, you'll be responsible for contributing the following: 

• Delegate tasks to restaurant staff and supervise their performance
• Maintain a fully-stocked inventory and order food supplies, as needed
• Manage dining reservations
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Inform the next Shift Supervisor about pending tasks
• Report maintenance and training needs

Required Qualifications, Skills, and Experience:

• Proven experience as a Shift Supervisor or relevant role in a restaurant
• Good knowledge of restaurant operations (like managing reservations and payments)
• Availability to work different shifts, including weekends
• Basic knowledge of bookkeeping procedures
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities
• BS in Restaurant Management, Business Administration, or similar field and years of experience

Qualifications we find highly desirable :

• Certification from a Culinary School of Hospitality Program is a plus

About Grub Durham

Grub has established itself as Raleigh-Durham’s premier spot to enjoy eclectic comfort cuisine within a welcoming, energetic environment, attracting a wide range of guests, including students grabbing breakfast, colleagues holding lunch meetings and families enjoying dinner on the spacious outdoor patio. Grub also does a large amount of catering.

We offer a wide selection of handmade, creative food, perfect to satisfy meat-eaters and vegetarians alike. The freshest ingredients of each season inspire us to create delicious daily specials.

Nosh is proud to be a part of the Durham community and is dedicated to offering high-quality, affordable food complimented by quick, friendly service.

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