About the Role & Team
"We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
Do you enjoy partnering with others and finding solutions that will have a lasting impact on the Guest experience? If so, the Lead Business & Information Analyst role might be the right fit for you. In this position, you will join our team of portfolio and project managers and oversee the identification of business needs, research industry trends, and gathering of service requirements. You will partner with technology and business groups throughout Disney Signature Experiences (DSE) to develop business case justification and translate business requirements into technical specification for the design and development of solutions. Additionally, in this role, you will lead the refinement of the DSE portfolio plan through major financial actions such as Annual Capital Planning, Annual Operating Planning, Long-Range Plan and other requests.
Interprets pre-project business problem elicitation, feasibility, and case definition to identify solutions
Plan and drive the funding process and strategy for new projects.
Leads functional teams during the annual / long term strategic planning processes by meeting with technology teams, consolidating and submitting annual and long-term financial plans, and preparing executive facing summary content
Partner with business, project management, and technology groups to understand opportunities, define project scope, goals, performance indicators, and deliverables.
Align with technology delivery team leaders to have a consistent portfolio level understanding of all in-flight technology projects for ad hoc executive updates
Direct capture and documentation of business requirements to translate them into functional designs for development, testing, and implementation of solutions.
Oversees monthly, quarterly, and annual forecast submission activities and reports.
Interprets data to identify trends, patterns, and insights to recommend business decisions.
Lead direct creation and content formation for various monthly executive forums on relevant portfolio updates.
Minimum of 7 years of related work experience or business analysis.
Experience applying business analysis techniques, such as information gathering methods, requirements documentation, process modeling, and process mapping.
Solid understanding of the technical project lifecycle and delivery.
Superb communication and interpersonal skills.
Strong proficiency in Excel and PowerPoint.
Understanding of software development methodologies and tools like JIRA, Confluence, etc.
Familiarity with big data / visualization tools such as PowerBI, Tableau and the core concepts of relational data.
Bachelor’s Degree in the field of Information Technology, Business, Finance or similar field or relevant experience
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