Job Description
Who We Are Wilson, founded in 1958, is a third-generation family-owned company that is here to keep your home cozy, lights on and the water flowing. We offer services in Plumbing, HVAC, Electrical, Restoration and more throughout Northeast Ohio. Members of our staff have opportunities to earn competitive pay and rewards, grow in their careers and become a part of a great team.
Why Choose The Wilson Companies - Compensation - Top of market pay among our industry
- Medical Insurance - We pay 70% for you and your family's insurance premiums for health, dental, vision, and company paid life insurance
- Work life balance - Two weeks of PTO after 90 days, 7 paid holidays
- 401k Plan with a 3% match.
- $1500 ongoing education/training credit per year
Our Core Values Betterment The ambitious pursuit of winning individually and as a team.
Accountability We do what we say we are going to do.
Teamwork Winning only happens when we work as a team.
Transparency We sell through education- not fear.
Position Overview The Install Manager is responsible for management activities and the developmental plans for the installation department. This position is also responsible for following and enforcing policies and procedures to ensure the company fulfills its contractual obligations for installations in accordance with quality, customer satisfaction, profit objectives, and directives. The Install Manager is responsible for coordinating timely, quality installs with the operations manager, the dispatcher and the customer.
Key Responsibilities The essential functions include, but are not limited to the following:
- Supervise and lead the installation crew
- Directly responsible for interviewing, training, managing, and evaluating installers
- Conduct job site visits with installers and provide feedback
- Complete quality audits on selected installations to ensure superior performance, quality, and customer satisfaction.
- Ensure all necessary permits are obtained
- Ensure the install crew has appropriate equipment and materials ready to go the morning of the install
- Communicate and monitor goals
- Manage workload and schedules to best utilize manpower and maximize profits
- Ensure installers are being dispatched effectively
- Assist installers with issues while in the field
- Facilitate weekly meetings
- Provide statistical and performance feedback and coaching on a regular basis to each
- team member, verbally and in writing.
- Write and administer performance reviews for skill improvement.
- Resolve customer issues or concerns to ensure complete satisfaction
- Ensure all installations are carried out in compliance with local, state, federal, and
- company requirements
- Ensure all team members comply with OSHA safety standards.
- Harness a safety culture
- Provide feedback to managers regarding revenue opportunities, customer issues, and all issues relevant to the business
- Verify materials cost and stay current with price changes from suppliers to ensure that jobs are correctly costed, and margins and price integrity is maintained.
- Manage and stay within departmental budget
- Achieve budgeted gross margin
- Meet or exceed all company goals
- Perform clerical duties and reporting
- Carry out additional duties assigned by the General Manager or Owner
Requirements
High School Diploma
Valid Driver's License
4+ Years in the HVAC Field
Clean background check
Drug-Free
Physical Demands :
Climbing up and down on ladders and equipment
Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
Operate handheld power tools
Wear personal protective equipment
Ability to work more than 40 hours per work week and up to 12 hours per day
Working Environment: Work both indoors and outdoors
Would be exposed to very hot or very cold temperatures
Will be in proximity to hazardous conditions, equipment, and situations
Must be able to work with sharp tools and electricity that could potentially produce cuts or burns
Wear safety attire often, such as goggles or other protective clothing
Could be exposed to sounds and noise levels that are uncomfortable and distracting
Will be exposed to very bright or inadequate lighting conditions
Ability to climb ladders and work from roofs and scaffolding
Will work around exposed contaminants
Must be able to work in cramped work places, such as crawl spaces under floors.
Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount.
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about
Wilson by visiting
Equal Opportunity Employer
Salary Description
$55,000-$70,000
Job Tags
Holiday work, Local area, Outdoor, Gangs,